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Online training for frontline workers

In-depth training for frontline workers to help them better help their clients experiencing technology-facilitated abuse.

Social and support workers
- crisis support
- emergency housing/homeless
- victim support
- domestic violence support
- family support
- child protection
- youth worker
- relationship support
- community support
- disability support
- financial counselling
Allied health
- psychologist
- counsellor
- all nurses
- mental health practitioners
- mediation
- family dispute resolution/intervention
The legal system
- legal aid
- lawyers
- women’s legal services
- court support officers
- court advocacy support
- legal administration

Who is this training for?

Law enforcement
- police
- non-warranted officers in family violence units
Government
- Commonwealth
- State
Other
- students and lecturers in courses related to domestic violence
- researchers
- volunteers

Topics

Training is tailored according to your professional category on registration. After completing the mandatory topics assigned to your profession you’ll be able to download a certificate for use as part of your personal professional development program.

Watch Natalie’s story

Meet ‘Natalie’, whose story is the basis of your learning journey. Find out how you will benefit from this training, and how you can help your clients take back control.

What is technology-facilitated abuse?

What does technology-facilitated abuse look like in a domestic violence situation? Understand the behaviours behind it, how prevalent it is and the impact it has on your clients.

How technology can be misused

Know the signs, and help your clients recognise and understand how technology can be used to abuse—both inside and outside of the home and when your clients are out and about.

Safe and secure technology

Learn practical ways to help your clients use technology and connect online safely and securely.

Safe social media

Understand how important social networking is for your clients; help them identify the red flags and explore ways to deal with them.

Image-based abuse

Learn how to help your clients recognise image-based abuse, and to identify where they can go for help, to report, and to obtain legal assistance.

What is the law?

An overview of the legal landscape across Australia to address technology-facilitated abuse, especially in domestic violence situations.

Collecting evidence

Help your clients understand what kind of evidence is needed for different instances of technology-facilitated abuse, and how they might best capture that evidence.

eSafety planning

Learn how to embed eSafety planning in overarching client risk and safety planning, to identify risks and implement strategies to mitigate those risks.

Face-to-face workshops

We also offer two hour face-to-face workshops for frontline workers, specialist and support staff and those volunteering in the domestic violence field. These cover how to identify technology-facilitated abuse, and ways that women can take back control. For more information about registering to host a workshop click 'learn more'.

Learn more